Joshua did an awesome job. In one day we got a car and left with it. Almost as if it were a miracle. Highly recommend working with him for all of your vehicle needs!

Joshua was the most kind, compassionate, considerate salesman. I didn’t think I was going to leave with a car, but with his help I did. I’m forever grateful for the help from him and the dealership!

Fixed my problem with my camera system in just one visit. I expected to wait on parts to be ordered but they had the parts in stock

Great experience

Rebecca was extremely helpful and patient with helping me to find a new car that was exactly the style I was looking for. And Erik was amazing at getting me a reasonable payment and financing I could afford! The whole team there was super friendly knowledgeable.

Excellent customer service since 2016 when I purchased my vehicle .

We are waiting on a part

Definitely recommend to anybody shopping for a new ride, Rebecca was absolutely wonderful help! Got me in a Denali and my Fiance in a new Encore! Couldn’t be more satisfied!

Great customer service! Very friendly and knowledgeable.

When you’re making a big purchase like a home or a car, you always want to feel like someone is on your side. That someone is Justin Swanson from Buick GMC in Fort Walton Beach! We came in fully intended to purchase one vehicle but ultimately ended up buying a vehicle we didn’t even think of. Justin was very patient and helpful during our decision process even though it lasted over six hours. Not once did he show any signs of irritation or impatience with us! if he can’t find you what you want on the lot, he will find it anywhere!

A breath of fresh air. Very welcoming experience. Delilah and Eric were so kind and attentive. Get your next vehicle at Step Automotive Dealership Today--

Great purchases with Joshua. He was very patient and answered all of our questions. It was such a great experience that we decided to buy two vehicles.

Josh, the service manager at GMC Fort Walton Beach, FL is a great service provider for the service dept. He always goes above and beyond to help with any issues that I may have had on my GMC vehicle>

Great experience with Latoya and Delila when we bought our Tacoma and Kim the finance manager, was awesome as well.

Great quality service!

The service department was excellent. Pulled in the covered area and out of the weather. The service manager, Josh, had an iPad and all my information already. Took some pictures of my truck and walked me to his office. Explained all the processes and told me how the pricing worked. I had a warranty from a third party and he explained the deductible. Told him we had family coming into town and would need my truck back by Friday. He was upfront about time it would take and I left the truck with him on Monday. I can't have my phone at work, so Josh texted me the details and approvals from warranty company by Wednesday. He also informed me they found more issues than just what I noticed and he got the approval to fix them as well. He gave me an updated time to completion and texted me as soon as the work was finished on Thursday. Went and picked the truck up that evening. Josh greeted me as I walked in, explained all the services completed and walked me over to the cashier so I could pay my deductible and he wane to pull my truck around. Checked out the work and couldn't be happier with Josh and the tech, Jeffery Scott, who did the work. Great experience and will certainly take my truck back to Fort Walton Cadillac for next service.

Your staff was very helpful and extremely nice. The service on my vehicle was done in a timely manner. I will highly recommend my friends to do business at your dealership

Macy was awesome. Very attentive and knowledgeable about the truck I purchased. She walked me through the process thoroughly and kept me updated through each step. The finance manager, Eric was also very helpful and explained all the details of the purchase. Very happy and satisfied with this purchase.

Our experience at Buick GMC Fort Walton Beach was the most pleasant experience in our car buying history. The staff went out of their way to make us comfortable and our Salesperson, Joshua, went the extra mile to ensure that we could purchase just the right car that we wanted. He was up-front, honest, and instilled a sense of confidence in his ability to work with us. The entire experience, from start to finish, was exceptional and so easy. There was no pressure, no bullying, and no condescending attitudes. We were treated with the utmost respect and courtesy and that is why our next GMC purchase will be from Buick GMC Fort Walton Beach.

Simple and easy

Lance was super helpful in the purchase an SUV. He was so quick to respond and brought the car out today. Will definitely be using Lance for ALL our future car purchases!

We had the pleasure to have Justin help us buy our vehicle. He did amazing and was sweet and very helpful with everything! I loved the energy of everyone in the dealership as well.

We drove over 2 hours to work with the staff at Buick Ft. Walton. Josh, Delilah, and the whole staff there was absolutely amazing from the very beginning. They treated you more like friends, than pushy salespeople. I absolutely recommend.

Great

Y'all come ask for Latoya Thompson as she was so down to earth and made she we didn't want for anything.