




Find Your Next Cadillac
Experience Top-tier Customer Service at Cadillac Fort Walton Beach
Our unique approach to sales and service ensures a seamless and enjoyable experience for our customers. From the moment you walk in, our dedicated team is committed to providing exceptional care. Discover why we're the premier Cadillac dealer in the area. Visit us today and become part of the Step One family.

Certified Pre-Owned Vehicles
Each Cadillac CPO vehicle is thoroughly inspected, reconditioned, and includes two factory-backed limited warranties with roadside assistance.

Current Offers
View this month's current offers and promotions on select Cadillac vehicles.

Our Reviews
Can't recommend more highly. In town from Chicago and had what sounded like a chirping belt. Needed to get car fixed asap due to concern about 14 hour drive home. Montana, DP (service advisors) and Aaron (shop foreman) bent over backwards to source a new belt and get me on my way. Wish I could transplant these guys in Chicago! Thank you Step One CDJRF!
The sale went quickly and smoothly after test drive. Only three days later a loud knocking. Little to no response until pressed from sales informing me too bad you’re on your own. Really bummed I just bought this and now have to deal with repairs. Doesn’t seem like right thing to do.
Thanking Joshua, Michelle, and Chase. You all are a credit to Step One . The courteous treatment you afforded me was exceptional. Very pleased with this service department.
It is sad that a "Luxury" brand has a sales staff that must have come from the Kia store down the street. I was disappointed to find typical bait-and-switch pricing, the dealership showed one price online, I confirmed the pricing with a manager on the phone before driving 45 minutes to the store. Once I got to the store, the red flags started. No one had informed me that the "New" car had been cannibalized for parts, the vehicle wasn't charged, and I was directed to a different vehicle for a test drive. In the swapped vehicle, the passenger side air conditioner was blowing hot air even after driving for 15 minutes. The salesperson suggested that it was because the electric vehicle had been jumped off. After driving the swapped vehicle, I requested pricing on the cannibalized vehicle because I knew that the vehicle I had discussed previously qualified for a specific lease program. The dealership presented an initial presentation with a price more than $5,000 more than previously quoted. The sales and finance managers knew less than the customer about the current programs and options for leasing. To top it all off, even though I had a gift card code for test driving a car from Cadillac the dealership did not process the request. One Step backwards for Step One.
The service department is horrible. They have not called me back in over a month. I’m still waiting on them to email my insurance company the codes to get the estimate approved. I have been to the service department four times and they still haven’t sent it. They don’t call you back and you only get sent to voicemail when you call.
Dealership was easy to work with a gave me a fair price on my used truck towards a new truck. Aj M. was the best to work with and got me in exactly the truck I wanted and worked to get me the best price. The team out there were all pleasant to work with. My only gripe is the lack of good coffee available. Still 5/5 for the dealership though.
While on vacation in the area my truck had a check engine light come on. They got me in and out in 1 day with the repair so I could get my camper back home. Great service.
Overall experience easy and very comfortable no nonsense.
The service advisor was friendly and was able to answer my questions. The price for an oil change and tire rotation was the same price Walmart charges. I will definitely use them again.
Purchased a GMC Acadia Both of my sales personnel Justin and AJ were outstanding They both made the buying experience a pleasure and their knowledge of the vehicles was outstanding Thank you both
Brought truck in for service. Joshua was the friendliest most responsive service manager I have ever dealt with
I came in for an issue with our 5 week old 2024 Cadillac Escalade. It was a GPS / info / CarPlay screen issue basically going blank for no apparent reason, and they preformed the update or refresh to the system and hopefully it resolved the issue, but it was very random when it would go blank, so time will tell. The main reason I’m completing this review is because of the absolute best C.S. Person I’ve ever had the opportunity to interact with and his name is Joshua Salter. He was so helpful and thoughtful in every aspect of his welcoming me to your service department and also asking if I would like a wash after the service was completed, because Cadillac does have a stipulation in their agreement to offer all Cadillac owners if they would like the complementary wash, which btw I did not receive the same offer on my last visit, but maybe the C.S.person was just new or forgot about the option / offer on Cadillac vehicles. So back to Joshua S. This guy is suburb in his roll as a C.S. Intaking / receiving vehicles and absolutely making costumer's feel extremely comfortable and confident with their visit and the service they are providing. Please hire more staff like Joshua! This guy has the best attitude and connection with everyone he comes in contact with bar none! Best regards.
I had I screw in my tire that I was afraid might have punctured too deep. They removed the screw and come to find out it didn’t puncture deep enough thank god. I was not charged for the simple screw pullout. The only thing that kept me from giving a 5 star is the fact that I was waiting 1 1/2 hours after my appointment time.
I just bought a 2024 GMC Canyon AT4 from Tanner. Very smooth transaction. Also Junior helped make everything go smoothly. I will be back again.
Welcome to Step One Cadillac Fort Walton Beach
As your trusted Cadillac dealership in Fort Walton Beach, we provide an exceptional shopping experience for drivers in Fort Walton Beach, Crestview, Navarre, Miramar Beach, Milton, and Panama City. Our dealership boasts a comprehensive selection of new and pre-owned Cadillac vehicles, including popular models like the Escalade and the all-electric LYRIQ. At Step One Cadillac Fort Walton Beach, we focus on offering a variety of options to meet your unique lifestyle needs and financial budget, ensuring you find the perfect vehicle.
Ready to explore our Cadillac inventory? Visit our showroom at 329 Miracle Strip Pkwy or contact our sales team at (850) 334-1496 to schedule your visit today. We are committed to helping you drive away in the Cadillac vehicle of your dreams, serving not only Fort Walton Beach but also the surrounding communities with the service they deserve.
New Cadillac Car Dealership in Fort Walton Beach
Explore our outstanding selection of new Cadillac vehicles at Step One Cadillac Fort Walton Beach, where luxury meets performance. Whether you're eyeing the all-electric Cadillac LYRIQ, the flagship Cadillac Escalade, or the family-friendly Cadillac XT4, XT5, or XT6 SUVs, we have the perfect Cadillac for sale to suit your needs. Customize your search with various colors, trims, and features to find a vehicle that matches your style. Conveniently located, we're your top destination when searching for a "Cadillac near me."
Our inventory is constantly updated with the latest models and new Cadillac specials, ensuring you get the best deal on your dream car. Whether you're after a sleek commuter or a spacious luxury crossover, our dedicated team is here to guide you every step of the way, providing service marked by integrity and respect. Visit us today or call for more information, and drive home in a Cadillac today.
48-Hour Test Drive
At Step One Cadillac Fort Walton Beach, we understand the importance of choosing the right vehicle, which is why we offer an extended 48-hour test drive for all new Cadillac models. This unique opportunity allows you to truly experience how a Cadillac fits into your daily life, from your commute to weekend activities. By spending more time with the vehicle, you can better assess its comfort, performance, and practicality, ensuring you make a confident and informed decision.
Our team is here to support you every step of the way, making the car-buying process as seamless as possible. Whether you’re ready to take advantage of the 48-hour test drive or have questions about your options, we’re just a call or visit away. Reserve your weekend test drive today and discover how a Cadillac can enhance your lifestyle.
Used Car Dealership in Pensacola, FL
At Step One Cadillac Fort Walton Beach, your trusted Cadillac Certified Pre-Owned dealer, we understand the importance of finding the right vehicle, which is why our used car lot offers a wide selection of pre-owned vehicles. Each car on our lot is thoroughly inspected for quality and reliability, with a detailed CarFax report provided for full transparency. We also offer certified pre-owned options with low mileage, single-owner histories, and extended warranties to give you extra peace of mind.
In addition to our used cars for sale, we also regularly update our used car specials to offer you the best deals on quality pre-owned vehicles. Whether you’re searching for a specific model or just exploring options, our specials provide great value on a variety of cars, trucks, and SUVs. Be sure to check back often, as our inventory and offers are constantly refreshed. If you don’t see what you’re looking for today, there’s a good chance it’ll be available soon.
Explore our used car specials and visit our Fort Walton Beach used car lot today to experience our commitment to customer satisfaction and drive away with confidence.
Step One Advantage
When you choose to buy from us, you’re choosing the Step One Advantage:
- No Hassle Market-Based Pricing: You’ll never pay more than you should.
- Competitive Trade-In Offers: Our dedicated team can even come to you.
- Buy from Anywhere: Purchase 100% online and have your vehicle delivered to your doorstep.
- Customize and Save: Pre-order your vehicle and take advantage of extra incentives.
- Empower Your Community: Every purchase supports local nonprofits.
- Thousands of Vehicles in Stock: More arriving daily to ensure you find exactly what you need.
New & Used Car Financing Options
At Step One Cadillac Fort Walton Beach, we provide exceptional Cadillac financing options tailored to meet the needs of luxury car buyers. With a huge selection of new Cadillac vehicles, competitive lease offers, and flexible financing plans, our dealership is your go-to destination for purchasing or leasing a Cadillac in the Fort Walton Beach area. We work with a network of trusted lenders to ensure you receive the best rates and terms available, making your Cadillac ownership experience as seamless and rewarding as possible.
Our commitment extends beyond just financing. We take pride in serving the Fort Walton Beach community, offering personalized service and support to every customer. Whether you’re looking to lease a new Cadillac or secure financing for a purchase, our experienced team is here to guide you through the process. Visit our Fort Walton Beach Cadillac showroom today to explore our inventory, learn more about our Cadillac financing options, and start your journey towards owning a Cadillac that matches your lifestyle and preferences.
State of The Art Service and Parts Centers
At Step One Cadillac Fort Walton Beach, we make vehicle maintenance simple and seamless. Our service department handles everything from routine oil changes and tire services to brake repairs and battery replacements. We also offer the convenience of ordering genuine OEM parts directly from us, ensuring a perfect fit and performance for your vehicle, with the option to have them expertly installed by our technicians. We even offer Premium Pickup and Delivery, which allows you to schedule your vehicle's maintenance at a time and location that suits you to have your vehicle picked up and returned fully serviced and cleaned.
If your vehicle needs servicing, take advantage of our online service scheduler, which lets you pick the exact time and date that your vehicle will be serviced. Plus, don't forget to check out our service and parts coupons, including discounts on oil changes, brake repairs, and windshield repairs. Visit us today to keep your Cadillac running smoothly!
Visit Step One Cadillac Fort Walton Beach Today
Visit our Cadillac dealership at 329 Miracle Strip Pkwy, or call us at (850) 344-1496 to schedule a test drive or learn more about our offerings. We proudly serve Fort Walton Beach, and surrounding areas with exceptional vehicles and customer service.
All Models
Cars
SUVs
| XT4 | XT5 | XT6 | Escalade | Escalade ESV | Escalade V | Lyriq |
Step One Cadillac Fort Walton Beach Serving the Surrounding Cities
| Crestview | Milton | Mobile | Panama City | Niceville |