First pleasant experience I've had at any dealership. Reasonable and down to earth communication. Overall a great environment.

Needed unexpected service on my new GMC Sierra while on vacation from SC. They got me in quick and took care of my issue. There’s still hope for General Motors as long as dealerships employs professional respectful employees as this dealership has.

Great service!

I dealt with Josh Banning and John Rotalsky and my experience was far beyond what was expected. They both went above and beyond to explain each process, each warranty and ensured I walked away with exactly what I wanted. Recommend!

Well, They fixed my 2020 GMC Acadia and introduced me to your sales associate, Rebecca, and Suggested that they might just pay my service bill when I traded my vehicle in. (That did not happen) But every one in every department was very helpful.

Good friendly and efficient staff. Thank you for a great experience!

I have been a loyal GMC customer for years and have been to plenty of service departments across the US, but Buick GMC Fort Walton was the best! They were WAY more personable, and treated you like they were your friend, not just a number. The team members will explain everything to you, and let you feel a part of the decision-making process. The facility is clean and welcoming, and I will give them my business anytime!

Bought a hellcat from the dealership, Macy and a couple other people are very nice to help me with getting the vehicle 11/10. This is also the best dealership I’ve ever been to, without being followed around and being bothered like other ones that I’ve been to.

Rob and John were great to work with. Highly recommend!

Wonderful experience buying a used truck from Macy and her manager John. Not a big sale for them but I felt treated like a valued customer throughout the process. Will be back next time I need a vehicle.

Have bought 7 new vehicles in my life. These guys still run the dealership like a family and made my purchase an enjoyable experience. They weren't shoving all the "extras" down your throat and it was he best buy of the 7! I'd definitely recommend them. Rob was especially great!

Joshua did an awesome job. In one day we got a car and left with it. Almost as if it were a miracle. Highly recommend working with him for all of your vehicle needs!

Joshua was the most kind, compassionate, considerate salesman. I didn’t think I was going to leave with a car, but with his help I did. I’m forever grateful for the help from him and the dealership!

Fixed my problem with my camera system in just one visit. I expected to wait on parts to be ordered but they had the parts in stock

Great experience

Rebecca was extremely helpful and patient with helping me to find a new car that was exactly the style I was looking for. And Erik was amazing at getting me a reasonable payment and financing I could afford! The whole team there was super friendly knowledgeable.

Excellent customer service since 2016 when I purchased my vehicle .

We are waiting on a part

Definitely recommend to anybody shopping for a new ride, Rebecca was absolutely wonderful help! Got me in a Denali and my Fiance in a new Encore! Couldn’t be more satisfied!

Great customer service! Very friendly and knowledgeable.

When you’re making a big purchase like a home or a car, you always want to feel like someone is on your side. That someone is Justin Swanson from Buick GMC in Fort Walton Beach! We came in fully intended to purchase one vehicle but ultimately ended up buying a vehicle we didn’t even think of. Justin was very patient and helpful during our decision process even though it lasted over six hours. Not once did he show any signs of irritation or impatience with us! if he can’t find you what you want on the lot, he will find it anywhere!

Josh, the service manager at GMC Fort Walton Beach, FL is a great service provider for the service dept. He always goes above and beyond to help with any issues that I may have had on my GMC vehicle>

Great experience with Latoya and Delila when we bought our Tacoma and Kim the finance manager, was awesome as well.

Great quality service!

The service department was excellent. Pulled in the covered area and out of the weather. The service manager, Josh, had an iPad and all my information already. Took some pictures of my truck and walked me to his office. Explained all the processes and told me how the pricing worked. I had a warranty from a third party and he explained the deductible. Told him we had family coming into town and would need my truck back by Friday. He was upfront about time it would take and I left the truck with him on Monday. I can't have my phone at work, so Josh texted me the details and approvals from warranty company by Wednesday. He also informed me they found more issues than just what I noticed and he got the approval to fix them as well. He gave me an updated time to completion and texted me as soon as the work was finished on Thursday. Went and picked the truck up that evening. Josh greeted me as I walked in, explained all the services completed and walked me over to the cashier so I could pay my deductible and he wane to pull my truck around. Checked out the work and couldn't be happier with Josh and the tech, Jeffery Scott, who did the work. Great experience and will certainly take my truck back to Fort Walton Cadillac for next service.